LAUREN W
SOUTH BEND, IN | 2027 Chevrolet EquinoxAugust 11, 2026Our experience was very successful! Everyone was helpful and friendly. Our salesperson, Teri Calvin, is the absolute best!Response from Gates Chevy World
August 12, 2026Lauren, we're happy you found our staff to be so supportive during your experience here at Gates Chevy World, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.Shelly H
NILES, MI | 2020 Chevrolet TraverseAugust 9, 2026Took 4 days to troubleshoot when we already had the vehicle in there and supposedly had the codes to fix it. Do not offer me anything for a 4 day inconvenience. Then the service dept calls say it’s going to be something else and they want me to pay for labor bc the warranty company doesn’t want to pay for it, I bought the vehicle and warranty through gates. then get the vehicle back and the old part is in the back of my vehicle and the compartment wasn’t even secured. There were 2 nuts in the Back the module and the door to compartment.. the next morning went to drive the vehicle and the back up camera didn’t work… the same reason I took it in in the first place.. now is working intermittently again.Response from Gates Chevy World
August 10, 2026Shelly, we're disappointed to hear of the negative experience you had at our location. Here at Gates Chevy World, INC. - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (651) 447-6835 to discuss ways we can better serve you in the future.DONALD B
WATERVLIET, MI | 2027 Chevrolet EquinoxAugust 8, 2026Very courteous and helpful.Response from Gates Chevy World
August 10, 2026Donald, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!KATHRYN K
SOUTH BEND, IN | 2026 Chevrolet TraxAugust 7, 2026Great experience,Mr.Mike Smith did a wonderful job looking for a carResponse from Gates Chevy World
August 8, 2026Kathryn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Ronna V
MISHAWAKA, IN | 2024 Chevrolet EquinoxAugust 4, 2026Everything was great!Response from Gates Chevy World
August 5, 2026Ronna, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.JAMES S
MISHAWAKA, IN | 2026 Chevrolet TraxAugust 3, 2026Salesman was very friendly and knowledgeable of the vehicle.Response from Gates Chevy World
August 5, 2026James, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.Rafael M
SOUTH BEND, IN | 2021 Chevrolet ColoradoAugust 3, 2026Friendly customer service and great customer experience.Response from Gates Chevy World
August 5, 2026Rafael, thank you for sharing your positive experience! We look forward to your next visit! Take care!Ailene/delcina S
BUCHANAN, MI | 2018 Chevrolet ColoradoJuly 30, 2026JB and your service department are a bunch of con men vandalists and criminals. My vehicle was not leaking one fluid when it got there and was dropped off for four wheel drive service then all of the sudden I had leaks and gasket needs that Nick gaskets need replaced and then when I it's all done and I go to pick it up there's gear fluid puddles underneath my vehicle in an area that they weren't even supposed to touch. All because I refused the services they were trying to upsell.Response from Gates Chevy World
August 1, 2026We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (574) 807-9462 so we can make your experience a positive one.Michael W
ELKHART, IN | 2023 Chevrolet TrailblazerJuly 29, 2026Quick oil change. Kind employees.Response from Gates Chevy World
July 31, 2026Michael, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!Ilona K
BRISTOL, IN | 2019 Buick EncoreJuly 29, 2026I had never driven and EV before and Terri was so helpful with all the information. The service department is also dependable with good prices.Response from Gates Chevy World
July 31, 2026We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!