Ronald B
SOUTH BEND, IN | 2019 Chevrolet BlazerMay 17, 2026
Very friendly and professional staff!
Response from Gates Chevy World
May 18, 2026Ronald, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
Sheryll W
GOSHEN, IN | 2026 Chevrolet TrailblazerMay 14, 2026
It was a nice appointment. Didn't take long and everything was taken care .
Response from Gates Chevy World
May 15, 2026Sheryll, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Mai P
SOUTH BEND, IN | 2022 Chevrolet EquinoxMay 13, 2026
Always pleased with services Gatesat
Response from Gates Chevy World
May 14, 2026We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Glynn S
SOUTH BEND, IN | 2021 Chevrolet EquinoxMay 12, 2026
Great service and value for cost.
Response from Gates Chevy World
May 13, 2026Glynn, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Nancy H
OSCEOLA, IN | 2008 Chevrolet HHRMay 8, 2026
The oil change & repairs were all done in a timely manner. Employees were very attentive & courteous. Still have a rattling noise in cabin area but very hard to pinpoint. Very pleased with the repairs that were done.
Response from Gates Chevy World
May 8, 2026Nancy, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
David P
NILES, MI | 2018 Chevrolet 1500 SilveradoMay 7, 2026
I took my truck in for an oil change and tire rotation. Gates kept me informed by text and let me know work was completed. My truck was finished within timeframe I was told, so all told, they did great!
Response from Gates Chevy World
May 7, 2026We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
David R
MISHAWAKA, IN | 2018 Chevrolet 1500 SilveradoMay 7, 2026
JJ is always treats me with professionalism and never tries to push unnecessary maintenance on me. Perfect customer service experience!
Response from Gates Chevy World
May 7, 2026David, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Karanpreet S
OSCEOLA, IN | 2025 Chevrolet EquinoxMay 6, 2026
I traded in my 2026 Chevy Trax for a 2025 Chevy Equinox because the Trax had issues at very low mileage. Now with the Equinox, the OnStar system isn’t working. I went to the dealership and they tried everything they could, but nothing fixed the problem. They ordered a new module about a month ago, and I’m still waiting for it.
Response from Gates Chevy World
May 7, 2026We appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (800) 590-0502 when you have a chance. Thank you, and we look forward to hearing from you.
Derek G
MISHAWAKA, IN | 2021 GMC 1500 SierraMay 6, 2026
I got an estimate for 4 tires . I’ve seen numerous ads and even had a coupon for buy 3 get 1free . After having the installation I was told the bill was nearly $300 more than the written estimate and the worker who did her very best to make me happy was scolded by her superior saying that it was wrong . Between myself and my children , who I recommended to buy a vehicle from you , this 4th vehicle could be the last I purchase . Very disappointed
Response from Gates Chevy World
May 7, 2026Derek, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (800) 590-0502. We look forward to hearing from you.
William F
SOUTH BEND, IN | 2022 Chevrolet MalibuMay 6, 2026
Fast friendly service same day
Response from Gates Chevy World
May 7, 2026We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
