Leanard D
MISHAWAKA, IN | 2019 Chevrolet 1500 SilveradoJune 19, 2026Service department went above and beyondDonna D
LAKEVILLE, IN | 2017 Chevrolet CamaroJune 19, 2026Friendly, knowledgeable staff. Go above and beyond to make you feel welcomedDiane K
MISHAWAKA, IN | 2010 Chevrolet MalibuJune 18, 2026Everyone is Great. And my car was perfect, excellent job!Response from Gates Chevy World
June 19, 2026Diane, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!Steven L
MISHAWAKA, IN | 2021 Chevrolet TraxJune 17, 2026Enjoyable experience and friendly staffResponse from Gates Chevy World
June 18, 2026Steven, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!Brock H
GRANGER, IN | 2022 Chevrolet 1500 SilveradoJune 16, 2026Online scheduling was easy. Service was performed quickly.Response from Gates Chevy World
June 17, 2026Brock, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!Cecile K
SOUTH BEND, IN | 2024 Chevrolet EquinoxJune 14, 2026Talked with Amber at the desk she was very helpful about informing me about my carResponse from Gates Chevy World
June 15, 2026We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Kenneth M
SOUTH BEND, IN | 2026 Chevrolet EquinoxJune 13, 2026it was quick and easyResponse from Gates Chevy World
June 14, 2026We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!Eric K
NILES, MI | 2024 Chevrolet Silverado EVJune 10, 2026They were great to work with.Response from Gates Chevy World
June 11, 2026We really appreciate your feedback! We can't wait to see you again, have a great day.Tenia S
SOUTH BEND, IN | 2026 Chevrolet TrailblazerJune 9, 2026Jay J is always the best. I told him my issue and he handled it expeditiously fast. Got me right in for an oil change and also let me know when the parts were going to be delivered. Hands down the best !Response from Gates Chevy World
June 10, 2026Tenia, we're happy to hear you had such a positive experience with Jay! Please don't hesitate to reach out if there's anything additional we can do for you.Lena C
PLYMOUTH, IN | 2024 Chevrolet TraxJune 9, 2026I genuinely love the customer service I usually receive at Gates. However, the day I received this service, I was somewhat underwhelmed. The wait time for an oil change was insane, I truly missed having an appointment slot. I arrived around 10:25 and didn’t leave until 1:10, almost 3 hours! You have this text messaged sent to you at the beginning of your service saying, if you have any questions or need anything, don’t hesitate to respond to the texted number. I did ask a question, and I never received a response. Needless to say, this visit was a little disappointing.Response from Gates Chevy World
June 9, 2026Lena, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (800) 590-0502 at your earliest convenience to discuss how we can turn your experience into a positive one.